About Us

OLLIO is a well-established fashion shoe brand over 10 years which carries stylish women's footwear. OLLIO offers the best quality and confidently ensure the prestige quality of our products.

Ollio focuses on offering latest trendy shoes with high quality because we are our own manufacturer. Therefore, we are in full control of ensuring the prestige quality of our products.

 

RETURN POLICY
- Return period: 30 days of receipt of shipment
- Return must be postmarked within 30 days of the date you received the item
- Condition of Return item: Original and resalable condition. Worn and used item(s) can be charged up to 50% restocking fee
- Defective item: Qualify for refund or exchange
- Items must be returned to the seller with a traceable shipping service
- Do not put shipping labels or duck tape on shoe boxes or can be charged up to 20% restocking fee
- Please use protective box or wrap with thick paper
- Please note on the paper if you would like to request an exchange. Otherwise your refund will be issued
- Please note RMA number or Order number on the paper. Your return process may delay without RMA number or Order number
- Refund for gift will be issued to original buyer account
- Additional requested shipping service charge is not refundable
- Customer is responsible to return the product.

RETURN DEPARTMENT ADDRESS: ShoeCafe24 Return Department 9915 Pioneer Blvd Santa Fe Springs, CA 90670

shoecafe24@gmail.com